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Order
Questions about your order? Here’s where you’ll find info on order tracking, packaging, and our refund policy.
How can I track my order?
As soon as your order is packed and on its way, we’ll send you a shipping confirmation email with all the details, including your tracking number and a link to follow your parcel’s journey. Just a heads up: tracking info might take a little time to a
How long will my order take to arrive?
We’re just as excited as you are to get your goodies delivered!. Standard shipping to metro areas usually takes 2–6 business days (excluding WA & NT), and for regional areas, it can take up to 12 business days. These timeframes are estimates from Aus
Is your packaging environmentally friendly?
We’re big on nourishing both people and the planet 🌿. That’s why we use:. Sustainability is a work in progress and we’re always looking for new ways to do better.
What is the returns and refund policy?
We want you to feel totally confident trying something new so we offer a 21-day money-back guarantee, even if you’ve opened the product and given it a go. If you’re not loving your Nutra experience, email us at [email protected] within 21