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What is the returns and refund policy?Updated 8 hours ago

We want you to feel totally confident trying something new so we offer a 21-day money-back guarantee, even if you’ve opened the product and given it a go.

If you’re not loving your Nutra experience, email us at [email protected] within 21 days of receiving your order. This applies to customers in Australia, New Zealand and the USA.

To return your product(s), we recommend:

  • Using registered post
  • Pre-paying postage
  • Adding insurance (just to be safe)


Once your return reaches us, we’ll process your refund within 14 days.

Heads up: If you’re returning part of a discounted bundle or set, your refund will reflect the discounted value of the item.

Want all the nitty gritty? Click here for our full returns policy.

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